do you do qr-to-order, or just menu pdfs?

real qr-to-order with cart, payment, kitchen routing, and split-bill ux. we have shipped this for restaurants and hotel f&b. arabic + english at the table is part of the base.

do you integrate with opera / mews / cloudbeds for hotels?

we have integrated with opera and mews on past projects. cloudbeds and other smaller pms systems are scoped per project. tell us your pms on the discovery call and we will scope the integration honestly.

can you handle multi-venue, multi-currency, multi-language?

yes. our hospitality builds are multi-tenant by default. multi-venue, multi-currency, and arabic + english are part of the base.

do you ship pos and kitchen display systems?

yes. pos for the counter, kitchen display for the line, and order-tracking for the host. shipped together as one product.

what about loyalty and memberships?

tier-based, points-based, and subscription-style memberships are part of our hospitality capability. we ship them as a layer on the base, not as a separate app.

how much does a hospitality mvp cost?

mid-market: $30,000 to $80,000 for v1, including the 30-day sprint and a 2 to 4 month build. multi-venue and pms integration typically add 15 to 30 percent. exact quote in writing within 48 hours of a discovery call.

industries · hospitality

hospitality software
guests open at the moment of friction.

we ship restaurant ordering, hotel booking, loyalty, and venue-ops software in mena. designed for the guest at the table and the manager behind the line.

see relevant work

the brief

maxiphy | why hospitality is hardmaxiphy | why hospitality is hard

three things this industry actually needs from a software partner. nobody else says them out loud.

every interaction is a brand moment.

in hospitality, the app is the brand. a fumbled qr-menu costs reorders. a slow check-in costs reviews. the products that win make every interaction feel like a service the venue chose, not a tool it tolerates.

kitchens and front desks have no patience for clever ux.

the back of house works at speed. a screen that confuses a server during a friday rush is a screen that gets bypassed. we design for the kitchen as carefully as for the guest, with one foot in the dining room and one in the line.

arabic guests, english staff, mixed receipts.

mena hospitality is bilingual at the table. menus in arabic, kitchen tickets in english, loyalty in both. we design for that reality on day one.

the work

maxiphy | capabilitiesmaxiphy | capabilities

what we ship for hospitality teams, ranked by what most engagements actually need.

< 4s

every second between guest intent and guest outcome is a chance to lose them. we design for those seconds.

target latency from menu open to first item in cart on our hospitality builds. measured, not estimated.

restaurant ordering + qr menu

qr-to-order, table reservations, kitchen tickets, split bills. arabic + english at the table.

hotel booking + pms integration

opera, mews, cloudbeds connectors. direct booking engine that competes with ota fees.

loyalty + memberships

pos + kitchen display

arabic at the table, english in the kitchen

guest-facing menus and bills in arabic + english. kitchen tickets in english only. one product, two surface languages.

the path

maxiphy | how an engagement runsmaxiphy | how an engagement runs

four stages. fixed deliverables at each. no scope-creep invoices.

week 1 — discover

discover

we shadow a service, watch a check-in, observe the back of house. design follows the actual workflow.

on-site service mapping

guest journey audit

staff personas (front + back)

product vision document

week 2 — design

design

guest-facing screens designed for arabic + english. staff screens designed for speed under pressure.

low-fi flow validation with guests + staff

high-fi screens with edge & error states

arabic + english variants per screen

design system + brand language

week 3 — build

build

production-grade engineering with realtime kitchen sync, payment, and loyalty in the base build.

realtime ordering + kitchen sync

pms / pos integration

payment + loyalty backend

feature flags + rollback

week 4 — operate

operate

launch, monitor service speed, iterate weekly with the operations team.

service-time + funnel dashboards

incident playbook

a/b testing on guest flows

post-launch iteration cycle

what we won't ship

maxiphy | the anti-listmaxiphy | the anti-list

every agency lists what they do. here is what we explicitly won't do for hospitality teams.

we will not ship a "qr menu" pdf and call it ordering

a pdf qr menu is not an ordering product. real qr-to-order means cart, payment, kitchen routing, and split-bill ux. anything else is a digital print-out.

we will not skip back-of-house ux

the kitchen is the product's second user. a beautiful guest app and a confusing kitchen ticket is a slow-service guarantee. we design both.

we will not stitch together five third-party tools and call it a platform

the integration math kills the hospitality margin. we ship one cohesive platform with the integrations that matter, not a saas zoo with one user per surface.

starting points

maxiphy | two ways to startmaxiphy | two ways to start

pick the path that matches where you are.

new venue

a new restaurant, hotel, or group concept.

a 30-day sprint that defines guest and staff workflows, validates with users, and produces a developer-ready prototype. ordering + pos + loyalty scoped together.

start here

modernize

an existing venue with software that slows service.

we audit service times, redesign the screens that staff actually use, rebuild the parts that block speed. typically a sprint to define, then a 2 to 4 month rebuild.